ADA Title III Accessibility

Our team defends clients in all industries against accessibility lawsuits and claims involving public accommodations under ADA Title III and related state laws, such as the California Unruh Civil Rights Act and the New York State Civil Rights Law. Our services include single plaintiff and class litigation defense involving virtually every aspect of ADA Title III, including but not limited to facilities, websites, mobile apps, effective communication, sign language interpreters, shuttle transportation services, service animals, hotel reservations, self-service kiosks and equipment. Our accessibility team also defends related agency investigations, such as those initiated by the DOJ, and has obtained successful resolutions and settlements. 

We also work with clients on creative solutions to complex accessibility compliance problems, aiming to prevent litigation before it starts. We have helped develop enterprise-wide ADA Title III compliance programs, such as policies, trainings, facility checklists, and contract language, for wide-scale facilities design features, websites, mobile apps, and customer-facing devices and equipment, as some examples. We advise businesses on how to handle disability-related customer complaints to effectively avoid litigation as well.  

Our accessibility defense team has developed decades of experience and important relationships with industry leaders that have allowed us to stay on the cutting edge of accessibility defense and compliance. These relationships include those with the plaintiffs’ ADA Title III bar, which has proliferated accessibility litigation in recent years. Our lawyers have detailed insight in the strategies and proclivities of the major accessibility plaintiffs lawyers, which has allowed us to efficiently and effectively defend our clients when sued. 

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